Our Policy
Our Policy
Quality Policy
HI-TECH HEALTHCARE LABORATORY AND RESEARCH CENTER AHMEDABAD is an organization engaged in testing healthcare products as per International, National standards or originator guidelines.
We ensure accurate and timely analytical services and continuously aim to meet or exceed customer expectations through daily operations.
Our laboratory follows best practices and internationally accepted quality processes. We are registered as an ISO 9001:2008 certified company and accredited by NABL for IEC/ISO 17025:2005.
Our Commitment Includes:
- Management commitment to good professional practices and high service quality.
- Tests performed strictly as per standardized methods and customer requirements. Requests risking accuracy are rejected.
- Service standards include customer satisfaction, timely reports, and trained employees for accurate work.
- Quality management purpose is to operate efficiently while fulfilling customer needs.
- Personnel are trained and follow documented quality procedures in daily operations.
- Management is committed to compliance with IS/ISO/IEC 17025, ISO 9001, NABL (102, 103), and continuous system improvement.